Frequently Asked Questions & Policies

  • What is Afterpay?

    Afterpay allows you to shop for the things you love and pay over time. Split your purchase across 4 installments, due every two weeks. All payments are interest-free and there are no additional costs,* as long as you pay on time. 


    So buying a $200 item will see you pay 4 x $50 every 2 weeks following your initial purchase payment. All the while the item is at home with you!


    *You must be over 18, a resident of the U.S. and meet additional eligibility criteria to qualify.  Late fees may apply. See afterpay.com for complete terms. Loans to California residents made or arranged pursuant to a California Finance Lenders Law license. 

  • What is repurposed leather?

    Repurposed leather is existing leather that would normally end up in the landfill. KHH is committed to reducing waste. Leather is sourced mostly from the fashion industry where waste is rampant. KHH uses scrap cut offs and unused portions of leather hides that would normally be tossed into a landfill.


    While leather is durable and can last up to 5x longer than most other materials, It can take anywhere from 50-80 years to completely decompose and return to soil. KHH is diverting waste and turning it into beautiful pieces that, with proper care, will last generations.

  • What are ethical feathers?

    Ethically sourced feathers are by-products of nature or farming industries. KHH also uses naturally molted feathers that are collected in nature legally and/or directly from bird owners.

  • ITEM CARE

    Leather care
    All leather items can be wiped with a damp cloth and left to air dry. Do not submerge in water as this will damage the items. To maintain the quality and fit of rings, please remove before washing hands, showering or swimming.

    Feather Care
    Over time natural body oils can make feathers begin to separate and look worn. Feathers can be steamed with a steam iron or over a pot of boiling water anytime they need re-fluffing. The steam rejuvenates them and they will fluff back up.

    With proper care your handmade items will last generations.

  • SHIPPING

    All orders are shipped from Albuquerque, New Mexico via USPS first class mail. Canadian orders via USPS First Class International Mail. Once orders are packed and shipped, US packages typically take 3-5 business days to arrive. Canadian orders typically take 8-14 business days to arrive. Sorry, shipping is only available to the US and Canada at this time.


    If you need an order gift wrapped or expedited please contact me through the contact form and I will do my best to accommodate you.

  • RETURN POLICY

    Return policy is 15 days from date of purchase. There are no refunds or exchanges on custom or sale items. Shipping costs are non-refundable.

    Please contact me through the contact form if there is any issue with your order. Refunds are accepted on items that have not been damaged, used or worn and all labels and tags are still attached. Customers are responsible to pay for return shipping.

    Your complete satisfaction of your handmade purchase is my goal!